We're Here to Help
Find answers fast, get step-by-step guidance, or reach our support team directly.
How Can We Help?
Whether you're just getting started, stuck on something, or need help with an order — we've got you. Our team typically responds within 24 hours, and yes, you'll talk to a real person. For medical questions, we can connect you with one of our qualified practitioners.
Not sure where to start?
Take our quick quiz to find the right protocol for your goals.
Start Here- Human-origin strains
- 1 trillion CFU per sachet
- 1,450+ reviews, 4.9 stars
- Free shipping over $300
Popular Questions
How do I know which bundle is right for me?
Start with our Start Here quiz — it takes about 2 minutes and recommends the best bundle based on your goals and sensitivities. If you're still unsure, our team can help you choose.
How long does shipping take?
Australian orders typically arrive within 3-5 business days. Express shipping is available at checkout. International shipping times vary by location — see our shipping page for details.
Can I talk to someone about my specific situation?
Yes! Our support team responds within 24 hours and can help with product questions, protocol guidance, and order issues. For medical questions, we can connect you with one of our qualified practitioners. Contact us here.
What if the products don't work for me?
We want you to feel confident, not stuck wondering if it's working. If you're not seeing results, contact us — our team can help troubleshoot your protocol or discuss a different approach. We're here to help you succeed, not just sell products.
Can't find what you're looking for?
Our support team typically responds within 24 hours. We can help you choose the right protocol, troubleshoot issues, or answer questions about your order.
Contact Us- Human-origin strains
- 1 trillion CFU per sachet
- 1,450+ reviews, 4.9 stars
- Free shipping over $300
typical response time. Real people, real help.